We offer a 30-day return period starting from the day your order is delivered. Items must be unused, with tags, and in the original packaging. Start a return by emailing info@havenly-london.com. See our Refund & Return Policy.

We currently ship within the United Kingdom only. Delivery times vary by region. Full details are in our Shipping Policy.

Estimated after dispatch:

• England & Wales: 2–4 business days
  
• Scotland & Northern Ireland: 3–6 business days

We Accept:

American Express

Apple Pay

Diners Club

Discover

Google Pay

Maestro

PayPal

Shop Pay

Visa

Email us at info@havenly-london.com.

Address: Westfield London, Ariel Way, London W12 7GF, United Kingdom

Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT). Average response time: within 24 business hours.